Terms of Service

These Terms of Service (“Terms”) govern use of Awake Booking (the “Service”), a salon booking subscription provided by Awake Moment Inc. (“주식회사 어웨이크모먼트”, “we”, “us”). By creating an account or paying for the Service, you agree to these Terms.

1. Provider

The Service is provided by Awake Moment Inc., a company registered in the Republic of Korea.

Business registration number: 155-88-02932
Address: 62, Dongtansunhwan-daero 29-gil, Yeongcheon-dong, Dongtan-gu, Hwaseong-si, Gyeonggi-do, 18472, Republic of Korea
Email: hello@awakemoment.net

2. The Service

Awake Booking is software for independent salon designers and salon front desks. It includes a calendar, a bilingual customer booking page, customer records, a salon board with designer tabs, and tools to record bookings received by phone, KakaoTalk, or SMS. The Service is digital software provided on a subscription basis.

3. Accounts

You must provide accurate account information and keep your login details secure. You are responsible for activity on your account. The Service is for salon professionals and their customers. You may not use it for unlawful activity, spam, or to store content you do not have the right to use.

4. Subscriptions and auto-renewal

Paid designer plans are $19 per month or $190 per year. Paid salon plans are $49 per month or $490 per year. Salon includes designer seats at one location. New paid plans start with a 14-day free trial after you add a payment method. You are not charged until the trial ends. Prices are in United States dollars, before tax. Subscriptions renew automatically at the then-current price until you cancel. Paddle may add applicable sales tax at checkout.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payments are processed by Paddle.com Market Limited (“Paddle”). Paddle issues the customer receipt and collects applicable sales tax. For payment or return questions, contact Paddle at https://www.paddle.com/help or https://www.paddle.net.

5. Cancellation

You may cancel at any time by emailing hello@awakemoment.net or through the customer portal provided at checkout. Cancellation stops the next renewal. You keep access until the end of the period already paid.

6. Refunds

New paid purchases may be refunded within 30 days as described in the Refund Policy.

7. Customer data

If you enter information about your salon customers, you are the controller of that data. You must have a lawful basis to store it and to send messages. We process that data to provide the Service, as described in the Privacy Policy.

8. Text messages

Awake Booking may send transactional SMS for booking confirmations, appointment reminders, and booking-link invites. Message frequency is typically one confirmation per booking and one reminder the day before. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is separate from the appointment itself.

See the Privacy Policy for how mobile numbers are used. No mobile data will be shared with third parties or affiliates for marketing or promotional purposes at any time.

9. Acceptable use

Do not attempt to break the Service, scrape other users’ data, upload malware, or impersonate another person or salon. We may suspend or close an account that violates these Terms.

10. Availability

We aim to keep the Service available, but we do not guarantee uninterrupted access. We may change features to improve the product. If we discontinue the Service, we will refund any unused prepaid subscription period.

11. Limitation of liability

The Service is provided “as is.” To the fullest extent permitted by law, Awake Moment Inc. is not liable for lost appointments, lost profits, or indirect damages arising from use of the Service. Our total liability for a claim is limited to the amount you paid us for the Service in the 12 months before the claim.

12. Contact

Questions about these Terms: hello@awakemoment.net. More details are on the Contact page.